Razorpay Policy

Razorpay Payment & Security Policy

Last updated: September 10, 2026


1. Secure Payment Gateway

We use Razorpay as our primary payment gateway provider to ensure secure, encrypted, and reliable online transactions for store subscriptions and customer orders.

2. PCI-DSS Compliance

Razorpay is a PCI-DSS Level 1 compliant payment gateway. Your credit card, debit card, UPI, net banking, and wallet details are encrypted and processed securely by Razorpay. We do not store sensitive payment credentials on our servers.

3. Transaction Failures & Disputes

In the event of a transaction failure where funds are debited from your account without order confirmation, Razorpay and our financial systems automatically reconcile and refund the amount within 3-5 business days.

4. Customer Support

For any payment-related queries or discrepancies, please reach out via our Contact Us page with your payment ID.

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